[Resolved]  Country Holidays Inn & Suites — Fake commitments

Dear CHIS Team
Why won't you cancel my membership? your sales person lied to me that I have converted the emi for 24 months, whose chage will be only 12000/- And I adjust this 12000/-rupees in the membership.
Actual membership charge is[protected]=103000/-sales person Mr Narayan Singh given me this membership in 103000/-
And tell me EMI converted and told me that you have received a call from your side bank .
Then I waiting for call from my bank side.
But I did't get the any call my bank side after that I called itself to my bank and know it that no any EMI process for this particular transaction.
After that l itself proceed to convert EMI Now Bank charged to me 23000/- for 24month .
So team I don't want to continue this membership with this tpye falsh commitment so refunded my full amount.
I already talked with many persons (Neha Sharma customer care, Sales person Narayan singh & Sunil Sharma and Branch Manager Dhananjay Mishra.
They all only forcing me that we not cancel this membership.you have to continue.

Thanks Regards
Shashank Gupta
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Sep 8, 2021
Complaint marked as Resolved 
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
Country Holidays Inn & Suites Customer Care's response
Dear Member,

Greetings for the day !!

Kindly refer your agreement and would be appreciated if the services should be enjoyed accordingly and if you have anything in writing from official mailing address kindly share.

Thanks & Regards

CHIS
Apr 04, 2024
Updated by Sshashankgupta
Not Resolved
Complaint comments 

Comments

Hi,

Can anyone pls help me for refund my amount that paid to country club for membership.

Is there any cooling period.

Pls share your contact number for help.

Country club team took 40200 as a membership via Debit care but now they are not fulfilling the commitments that did before payment so i want to cancel my membership but they are not cancelling or refund my amount.

Fake commitment.

Sandeep
[protected]
Country Holidays Inn & Suites Customer Care's response, Aug 4, 2021
Verified Support
Hello,

Greetings for the day !!

We are not Country Club so kindly mail or review at their portal.

Thanks & Regards

Customer Care

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