[Resolved]  Country Holidays Inn & Suites — fake promises during membership and poor service

I have taken 10years membership of chis 1 year back and paid rs 180000 for membership for my family of 2adults and one child. I was told that membership entitles 2adults and 2child or 3adults for 6nights stay per year at their 5*hotels free of cost and i have to pay annual maintainable every year and they have offered some complimentary stay also.
In the first year when i applied they demanded that i have to compensary take breakfast at the hotel and pay rs 1500/- per day for the same. From 2nd year in addition to compensary breakfast they are also demanding money for extra bed (Rs1000/- per day), even if you don't need extra bed
As far as other offers/freebies, they won't let you take it on one or other pretext and make you literally feel like a beggar and for every booking you need to persue the matter for 10 days and loose your shanti
The cost for 6 days booking for 2 adults and 1 child will be
1) emi for the amount of rs180000 paid, calculated at 8 percent interest-rs25000/-
2) annual maintenance rs 7000/-+gst
3) compulsory breakfast cost for 6 days - rs500x3x6=9000/-+gst
4) extra bed - rs1000x6=6000/-+gst

Total cost for 6days-rs 47000/-+gst
Total per day hotel cost - rs 7800+gst

Most of the hotel's of chis are 3 or 4star and cost less than rs 5000/-, except few hotel's of delhi and ncr
Therefore think twice before taking the membership as you will definately loose your peace for no benefit and so don't get trapped in false promises
Naveen kumar
Chis membership chisrg775027
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Nov 8, 2019
Complaint marked as Resolved 
My concerns have been resolved
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Nov 07, 2019
Updated by Dr Naveen kumar Aggarwal
I received call from CHIS customer care executive and most of my concerns got addressed.I hope that CHIS will stick to its commitments .
Kindly consider my complaint as resolved.
Naveen Kumar Aggarwal
Complaint comments 

Comments

Received call from CHIS customer care executive and most of my concerns got addressed .I hope now that in future I will not face any problem and the CHIS will stick to its commitments
Kindly consider my complaint as resolved.
Naveen Kumar Aggarwal
You should get out of it..as this is completely a fraud company

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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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