[Resolved] Country Holidays Inn Suites — fake promises to sell the membership
Mr nadeem, sale representive of this company sold the membership with fake promises to me with membership id chibh773548. At the time of membership they told that i can avail 2 room per day for any trip without prepaid amc charges and food. When i tried to book the trip to nanital, they demanded amc and compulsary food charges to me. Why should i take food from your hotel only and pay you the amount before. I paid 40k to them and not able to plan a single trip without paying amc charges. I need to cancel the memership without availing any single trip.
Please cancel my membership asap and refund the full amount.
I got below email from them:
As per company policy, we regret to inform that booking can't proceed without food and amc charges.
Kindly confirm for the same for further booking process.
The booking cannot be cancelled & is subject to availability.
We accept bookings only in working hours i. E. 10 a. M. To 6 p. M from tuesday to sunday.
The standard check in, check out times will apply as per hotel terms on your mentioned booking dates.
Confirmation from the member is required within 24 hours for this booking to be finalized, else we may be forced to give you alternate options.
Thanks & regards
Complaint marked as Resolved 2018-06-08 16:09:35
I have spoken to company and they are ready to resolve my problem so I am closing this complaint for now.
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