Country Holidays Inn & Suites — False listing of properties and false promises

Address:Noida sec 63

Purchased their package of domestic tours in October 2021 and i already had paid 110000
And now when i am booking my complementary holiday package of goa for 3N/4D they are showing me options which are only 3 star and when I ask them to book Mayfair hotel they saying the same exact story of agreement renewal, i tried to book three times and they hadn't listed Mayfair hotel as their active property instead of which they are giving me some cheap options.
Now I am not willing to continue my agreement with CHIS.
I hadn't used even a single night from their packages neither complementary nor from holiday packages .
Dear CHIS i am very unhappy to see this kind of behaviour from your end, when you can't stand on your promises of providing 5 star 4 star properties to the customer then dont do such false promises . It's our hard earned money which we hadn't invested in your company thinking that it will make our holidays hassle-free and enjoyable instead of which we are suffering.
Kindly initiate our refund we don't want to continue our services.
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Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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Comments

They are big fraudsters they dont have etiquettes they are very rude they behaved very rude moreover every time they changed person till date I didn’t get any solution and when i agree to reserve my bookings then they showed useless properties which was not show by them at the time of contract.
Wastage of money chis company is fraud and defaulters.

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    Country Holidays Inn & Suites Phone
    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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