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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
[Resolved] Country Holidays Inn & Suites — Fraud
Its a fraud company. Promise moon to you and give you "baba ji ka thullu"
i took this membership 4 yrs back. First booking i took immediately alongwith the payment so that was good. But after that they only provide property in off season and the one which is available online through other sites at a much lower price. There is always one or other excuse ready with them for not providing a property.
At the time of purchasing membership, i was informed that room can be booked 3 to 7 days prior. Then it became 15days prior without informing. Now i asked for hotel in dubai 25 days prior and the reply was " out of country should be 1 month prior"
1 month back i asked for booking at any location in himachal 30 days prior. There reply now is that no property is available due to some renewal of agreement issues. When i posted a review on internet, i got a call that i will be provided a booking. But after repeated calls and emails its still nothing.
I want this company should be stopped from looting people and my money should be refunded. I have most of the emails and copy of agreement. Please help
Dr Tanveer Singh
Associate Professor, Anaesthesia
Dayanand Medical college & hospital
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May 13, 2022Complaint marked as Resolved
They have provided me with the bookings at last. And have promised to be more vigilant and sincere from next time. Hopefully they keep their promise. Though I want booking for 2 rooms for 2 nights but they provided for 1 room for 2 nights citing entitlement in membership which was not mentioned at the time of purchasing membership. Still something is better than nothing.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.