Country Holidays Inn & Suites — fraud company- selling membership with false promises

Hi,

I have filled one coupon at some mall in noida, a year back where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

Almost one year back i was constantly receive a call from a girl she was telling her name pooja informing that i won the lucky draw for free vacation along with pvr voucher. I was not willing to go as i don’t trust in these offers, so i denied. But she kept on convincing me that i just have to visit the garden galleria mall with my wife for collecting the freebies. I finally said okay, i will come. They sent me a text message from pooja –
(Welcome country holidays inn & suites india pvt. Ltd.

"congrats!
Mr. And mrs. Today both are invited to collect your gift vouchers your 1st voucher is 1 couple movie tickets 2nd voucher 2night & 3day holiday voucher collect your voucher at for all details.. Plz take a 45 minutes
Venue address: hotel golf view, 14/1, opp. Botanical garden metro station, sector 37 201303 noida india

When me n my husband visited the given venue then gaurav, feroz and 2 other person tried to convenience me to bu a holiday package by doing lots of false commitment like:

We have 5000+ hotels in india
We have hotels in around 30 other countries
You will not get any issue while booking hotels at any time including 25 dec to 5 jan if you informed us in advance.
We have at-least 7-8 options in each cities.
Each option is a 4-5 start properties
You will save at-least 50-70% on each stay. Etc...
You will get a free 3n 4d to a flight, loading and food covered any where in india, (Which they wrote in the paper but never mentioned it in our membership details)
But when i come back and search about your companies review i found lots of complaint about your company, peoples are saying that most of the time all good options are showing sold out even if we are trying to book in advance.

On your website:
Only 67 hotels at 35 locations are listed under chis-associated category
Only 50 hotels in 12 countries are listed on chis-internal-exchange page (Excluding domestic hotels)
Only 117 all hotels are available on both pages
You are providing only room only package i have to pay extra for breakfast and dinner but when i am booking directly with b/d i am getting better options.
I paid 1, 40, 000 for 10 weeks holiday so it cost 22, 500 per week (14, 000 + 8500 ams) for room only package but for the listed hotels i can get same 6 night package with b/d around 30-32 k and i have no limitation for listing hotels.
It was not conveyed that i have to pay annual maintenance from 1st year as well.

On above complaint i received below reply from country holiday inn (Chis) that"we regret to inform you that the cancellation cannot be processed against the specified reason, the membership is non-refundable as per agreement which is mutually signed as there is no valid justification in the reason being provided."

According to country holiday inn (Chis), this is marketing strategy to do false commitment to sell the membership and it is not a valid reason to cancel membership.

As per indian laws, including indian contract act, 1872. This is a void agreement which can’t be enforceable as it is one sided agreement which doesn’t gives me any right to cancel.

I have requested very next day after buying this membership to cancel this request but still they did not refund my amount saying that now it can't be refund. I chased them many times but they always cut my call. I saw in this forum that they did the same thing with another customer but the customer received their money back from chis. This gave me a ray of hope. I seriously urge from the company to pay back my hard earned money as i am sure i will never use any of their vacation plan for the next 9 years. Their sales representatives are a big time fraud. I urge if not 100% at-least pay back 70 % of my amount.

Invoice no: CHIS-ND780406 & CHIS-ND780407
Reg no: CHISND773382
Date:29.01.2018
Amount: 140000

Thanks