[Resolved]  Country Holidays Inn & Suites — fraud, false and frustrating company; big liars and cheaters

Address:	OBS Tower, 3rd Floor, A37, Sec 63, Gautam Buddh Nagar, Uttar Pradesh, 201014
Website:	www.countryholidaysinnsuites.com

I purchased membership few months ago (The ones who are reading this post should know on whatr basis they convince you purchase the membership by firstly calling you for free coupons then pursuing us about number of properties associated with them, and holiday plans. There are already a lot of complainant’s stories, so i can rather only regard this as false and fraud.)
I tried to book their chis kabeela resort, which is their own property at jim corbett during monsoon, but they told the whole region was flooded and not advisable to go on during that dates, but later came to know from an internal company employee that the chis members were having a party on that dates and that’s why they denied me. Knowing that i emailed them back and the customer service guy said that he is checking with his manager, and i got their response in the evening after 6 hours that the property is not available. Well i also asked them about property at mussoorie, and nainital, which were also book, and when i called the hotel myself, they had vacancy. When i called chis about the same, they said our contracted rooms are not available. So i would rather say that the chis has no buffer with them.

They have only this email reply to all the customers, i have contacted other chis members too. “booking cannot be proceed on the captioned dates due to sold out reason if you are flexible with your booking dates kindly confirm us…….. ”
You call them at their number, and i promise they will never pick. I didn’t signup or paid them for this poorest customer service.
They have most bad android application and they told at the time of membership purchase that booking can be made over mobile app, but later turned out that it is not able to book on the app, it is just that an email will be sent unlike other apps example mmt, goibibo etc. The list of hotels is not updated, and if we start counting then we can come across their another lie when they said during membership purchase they have xxx numbers of hotels associated.
They have a one-sided contract signed which is also not valid. Yet i came across a legal case against chis at chandigarh that they were ordered to pay fine and litigation charges.

I request chis to contact me at earliest regarding refund.

Membership details:
Chisgnd776704
Harshat jain
[protected]