Country Holidays Inn & Suites — fraud/misleading/misrepresentation/misguidance

Address:

T3/51, Greater Noida Development Authority Staff colony, opposite Amrapali Grand, Sector ETA-1, Greater Noida, 201308

Dear sir/mam,

This company is doing fraud in an organized manner. Here i will narrate how i am trapped and cheated.

This company looks for targets at mall and petrol pumps etc, just to confirm ones' income group.

Like others, i was once in mall with my wife, there a person asked me to fill a form. Then later after that day, i got a call saying congratulations sir you are our lucky volunteer, please collect your free hotel stay and movie voucher. I asked them, i have very busy schedule, can i you handover it to my peon or so. Then they said, sir! Only you along with your wife can collect the voucher. When i along with my wife reached at their venue in greater noida, they asked to wait for presentation first (Misleading).
Mr. Ajay from chis attended us at gr noida and first he asked whether purchasing of anything lies with you or your guardian's permission is needed. Then, he started presenting the packages of hotel stay. First, i was not listening to them, only thing i need was free voucher. But they have tactics to involve the persons, and i got hallucinate and started participate with him. As and when i enquired, his boss just two meter away at other chair comes to us and explains the doubts. They made all the wrong promises, said things which were not there in their terms and conditions agreement. They told me everything that their commitment is mentioned on their site and in agreement also and rest of the points they will mail to us [false]. Which is again a wrong commitment and misrepresentation.

(1.) they told us that they will provide us 5 star hotels and resorts. Now they are saying 4 star 97% and only few 5 star 3% hotels will be in options.
(2.) 70 days in 10 year with including complementary breakfast. (Which is 100%) sure. I have to pay for lunch or dinner if i take and they will provide 30% discount on food bill.
But customer care person told me breakfast would be chargeable.
(3.) they said we have properties around 600 of them that we owe which is again not true. They said that we have to pay amc (Annual maintenance charge) rs 7000+ gst.
(4) package offered to me -room type 1bhk for t1.

Package amount was 1.4 lac i made payment of 50000 (Paymnt date 6 oct 2019 from ac-[protected] sbi) rs and rest was to paid in instalments but that moment they offered me additional air voucher of worth rs16000 (White lie) if i makes the half the amount of package. Then i made another payment of rs 20000 (Paymt date 6 oct 2018 from account [protected] sbi) to make it half payment. But this offer was verbal not on agreement. Hence, i didn't get the same

There is message at their website saying you can use our mobile app for easy booking (Misinformation/misleading). I checked their app for booking, and i found no property available for the desired period. I wrote the email for the same but they didn't accept my analogy.

I lost faith in this company and writing email to cancel the membership but they are nt getting agreed and simple bound me to use their services.

In such circumstances i request you to cancel my membership and arrange to refund our amount of rs. 70, 000/-, since we have lost faith in the company and don’t want to continue with the membership.
Since i haven't used their services and as per there verbal commitments i want my hard earned money back.

Arun kumar
Id-chisgnd775561 (Membership id)
Mob no-[protected]
[protected]@gmail.com