[Resolved] Country Holidays Inn & Suites — hdfc credit card lost and they are used by credit card used amount 1,40000 rs

Adit garg

from Khatima, Uttarakhand

Address:

Meerut, Uttar Pradesh, 250002

Hi
I am adit garg. My credit card has been lost 9 th may 2019 and some one transaction 1, 40000 rs without my permission and I have already block the card with in 3 hr and reported to hdfc bank customer care. Bank customer card provide the merchant name and I raised the dispute but my refund is not Recived I approached to merchant but they denied the transaction refund . My contact no -[protected]

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Nov 13, 2019

Complaint marked as Resolved

issue resolved

Country Holidays Inn & Suites customer support has been notified about the posted complaint.

May 21, 2019

Updated by Adit garg Rahul Arora has asked me to mark my complaint as resolved without any resolution and he is reluctant to return my money. He has been doing the same to everyone and I do have call recording where he is repeating just one phrase " you just marked your complaint as resolved, just mark it resolved, But how can I marked resolved without solve my problem and without refund my money .

May 23, 2019

Updated by Adit garg Hi Rahul Arora or customer care send a mail regarding refund or cancellation.

“As per our discussion, please be informed that we have accepted your cancellation request and initiated the process of reversal accordingly.”

But currently I am not Recived fund 140000rs . He said we are mistaken by used your card . And he was pressured plz marked the resolved complain . How can I resolve this complain without solutions. Plz guide me can I resolved this complain or not because my money is not refunded this company or merchant.

Thanks
adit Garg
[protected]

May 25, 2019

Updated by Adit garg Plz company provide the refund ASAP But how an I go for refund plz provide it refund

Jun 01, 2019

Updated by Adit garg Currently no refund .i am waiting for response for bank and merchant. Merchant said they are not Recived any mail regarding refund and bank said member bank wants 50 day time frame . What can I do for our refund Plz suggest me .

Thank
Adit garg

Aug 01, 2019

Updated by Adit garg No refund Recived still I am waiting no response to company and no response to hdfc bank . Please ensure it . This company is totally fraud and fake employees.