[Resolved] Country Holidays Inn & Suites — holiday package
New Delhi, Delhi, India
Asashish.niit2007 on Oct 21, 2019
I have filled one coupon at shoppers stop mgf gurgaon, a months ago where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.
From few last weeks i was receiving calls from a girl she was telling her name pooja informing that i won the lucky draw for free vacation along with pvr voucher. I was not willing to go as i don’t trust in these offers, so i denied. But she kept on convincing me that i just have to visit the picaardily hotel janak puri west with my fiance for collecting the freebies. I finally said okay, i will come.
They sent me a text message from pooja –
Mr. And mrs. Today both are invited to collect your gift vouchers your 1st voucher is 1 couple pvr movie tickets 2nd voucher 2night & 3day holiday 3rd voucher 10000 to 15000 vibes salon 4th voucher rs 10000 yearly discount in international holiday voucher collect your voucher at for all details.. Plz take a 45 minutes
Venue address: piccadily hotel ground floor near by district centre complex, block - a1 janak puri west - 110058
Your entry code : ra1819
Regards :- pooja
Yesterday october 20th when i visited given venue then ashish and 1 other person tried to convenience me to buy a holiday package by doing lots of false commitment like:
We have 5000+ hotels in india
We have hotels in around 30 other countries
You will not get any issue while booking restaurants at any time including 25 dec to 5 jan if you informed us in advance.
We have at-least 7-8 options in each cities.
Each option is a 4-5 start properties
You will save at-least 50-70% on each stay. Etc...
You can made on any dau of month.
But when i come back and search about your companies review i found lots of complaint about your company, peoples are saying that most of the time all good options are showing sold out even if we are trying to book in advance.
On your website:
International hotels are very less as compared as i was told
You are providing only room only package i have to pay extra for breakfast and dinner but when i am booking directly with b/d i am getting better options.
I have paid 40, 000 for 2 weeks holiday so it cost 28260 per week (20, 000 + 8260 ams) for room only package but for the listed hotels i can get same 6 night package with b/d with less and i have no limitation for listing hotels.
I was told that voucher can be used in any month but when i am checking those vouchers it says i can use them in between feb - sep only.
They gave me complementary flight voucher which are not valid on your website.
In forms they have mention 2010 instead of 2019.
In stamp paper they have not fill up any date & package amount description.
Is this the way of chis to promote? These are the values of company by cheating & giving false promises.
I want the amount to be refunded asap. Other wise i have to take legal action.
Contact # - [protected].
Complaint marked as Resolved Nov 14, 2019
I have received a call Sr. Manager Rahul Arora and he has promised that he will resolve the issue. And on his promise i am resolving this issue for now.
[Oct 21, 2019] Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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