Sep 01, 2019
Updated by atulgautam121 1) want cancel my membership CHIS777807, as I did not availed any of your services and fake promise are made to me. First they told me that 1) I will always get 5 star hotel as they own many properties 2) they told me that will get food in 5 star hotels for ₹750 to 1259 3) air tickets will provided @30 % discounts 4) no peak season issue and can avail any time holiday package with no EXTRA cost.5) they told us that they are Carlson group country inn by nodding their head.
First I decided not to take but they don’t make leave their office by saying will take 15 more min, they pressurise me to take offer, one time Mr. Akhtar Hussain even got angry at me, they didn’t give us time to discuss. And where standing on our head to make payments. After long I paid ₹ 40000, 25000 by debit card and 15000 by credit card, after payment I asked them to give me written all the promises. They say they can’t.
I asked why, the reasons given were different from promise they made, 1) they said we may get 3 * hotels depending upon availability, as they don’t hotel and booking was from 3 rd party for international travels . A huge setback as I thought I will be getting hotels any time. 2) hotel food were subject to hotel decisions and we may have to pay more than 750-1250, this was not mentioned earlier, they told us that airlines will be @ 30 % discounts but after payment they said it is Upto 30 % not @ 30 %. 4) peak seasons will be charges extra .
Then told me that it was told to me earlier but because our music is high you may not heard it clearly, my question is why so high volume music, to cheat customers and say you didn’t listen carefully.
I want my full money back, as they package sold to me fake promise or else I want in written all of the points mentioned in paragraph 1.
Please reply asap, I read wanted my full money as package was sold to me on fake promises. Attached membership card given to me by your employee from Gurgaon star mall.
