[Resolved]  Country Holidays Inn & Suites — membership card fraud

Address:Vikaspuri, New Delhi, Delhi, 110018

We went to attend a seminar with my parents which is organised my CHIS.There they offered 2 days complimentary stay at Jim corbett.
But when we went there they started explaining about there membership and we are not agreeing to take any membership it is almost 3 hrs that we are denying to take any membership because we heard many fraud cases earlier also.
But the sale representative which were present that day makes so much false promises that we got into there words and finally decided to purchase.
Its almost closing time so they said just to sign the agreement and everything is same mentioned what they are talking and so much fake promises.
I believe that is the worst day of life for the first time we signed on a document without reading any terms and condition.
When now i tried to book a room from there site they are not agreeing a single point what they said at the time of sales.
Its almost a week i am just spending time on this and i am really felt cheated.

I completely want my money to be refund completely.
I had given so much amount to get best services and they are providing very cheap rooms and when i am asking for best rooms they are directly mailing that they don't have any such room.
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Jan 11, 2021
Complaint marked as Resolved 
They are asking to delete this complaint then they are going to provide facilities .hoping this time I am able to reserve a room from them
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Jul 18, 2019
Updated by Snehkaur
I got a call from CHIS and they are saying to take my complain back from this consumer complaints forum.
I am really getting mentally affected by all this.The company wants to make all this verbal so that they again make a fraud and keep my all money.
Verified Support
Jul 19, 2019
Country Holidays Inn & Suites Customer Care's response
We are all ready to provide you the services and amenities as per your CHIS membership agreement.
Jul 19, 2019
Updated by Snehkaur
Dear company,

I already mentioned that you people are not let us red that agreement, you said that all the verbal communication is written there which is not true.
After mailing you clearly that i don't want to talk on phone calls because you people make fake promises verbally still i am getting continuous calls on both of my number.I also want to complaint about this.
This is also example of poor services from your side.
The services which you people are proving is very cheap and you don't have services according to which you are charging.
Also it is a mental trauma to book a room from your side.I am really getting mentally sick .
I am not at all happy with your services and want my money back.
I am not bound to take poor services from you after paying such a high amount.
I request government authorities to please check the business strategy of this company because many people are going through same mental and financial problems because of this company.
I am not at all satisfied with any of your services and haven't booked any room from the membership card so i want total refund or we can discuss over it here.
Jul 19, 2019
Updated by Snehkaur
I haven't got any mail regarding refund initiation instead they are offering poor services again which is not at all acceptable to me after paying such high prices.
Also if i agree to take this kinda poor services from this company then i am bound to make other reservations like this also.Its been a week and i am just playing mail games.
My work and personal life is also started affecting because of this.
Please help me and start refund instead of harassing me mentally.
Jul 26, 2019
Updated by Snehkaur
Haven't got any mail regarding refund till now.
I really need this to be solve asap.
Jan 07, 2020
Updated by Snehkaur
Its been complete 1 year and havent got any solution..
Still waiting for justice
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    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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