[Resolved]  Country Holidays Inn & Suites — mentally harassment is going on... by country holidays inn & suites

Address:NOIDA, Alwar, Rajasthan, 301019

User id - id - 773739

While going for booking,
1. Chis team pressurizing for accept their unnecessary conditions / policies which are not declared while signed the agreement.

When we have denied, they said that - they can't proceed for booking. Mail screen shot attached

2. Presurrizing for remove these complaints before request for bookings on mails and whats app. Screen shot attached.

3. Since starting with chis, we’re suffering lots while going for bookings, why we'll wait for our bookings when we've paid money to them in advance, chis is taking 5-6 months for booking. Mail screen shot attached.

Why we'll always follow their terms, is there anyone who can help us from this matter?

Chis team is making their salaries by doing frauds with their customers.

Chis sales team - selling products by wrong commitments (Mr. Nadeem was our sales representative)

Chis reservation team - never accepting bookings on time and asking for accept their unwanted conditions (Mr. Ananad debey is booking representative)

Pls. Block this company as a fraud. Because we don't want that this situation will repeat again with others, money waste, time waste and totally mentally harassment.

If something will be happen bad, all responsibility will be in chis account.
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Mar 25, 2021
Complaint marked as Resolved 
this time CHIS ready to give me the booking.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2019
Country Holidays Inn & Suites Customer Care's response
Kindly be advised that we are all ready to provide the services as per your agreement and also striving to provide you with best of offers as to make your stay splendid with us accordingly.
Mar 10, 2021
Updated by anjushobari
CHIS team,
You are not providing the service against which i have paid to you.
Can you tell me how many times i have dropped the request & how many times you fulfilled it.
Since feb'18 my purchasing date you haven't booked a single request for which i have paid instead of free nights.
Not only money but i have wasted a lot of times in follow up with your team, results zero.
Again i have requested 2 times from 25.02.2021 but you are unable to provide me the rooms.

If you have scarcity of the rooms then, why are you selling your plan to customer.

Request you to please refund my money as soon as possible.

Regards
Deepak & Anju Sharma
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