Country Holidays Inn & Suites — Not providing Refund for cancelling Membership

Address:

3rd Floor, Block A, A-37, Sector 63, Noida, PIN Code - 201301 ( U.P).

I am Praveen Pandey, I bought the CHIS membership of INR 90000 on 4th April 2021
but it's kind of forced because they did not let me go out of the venue I was getting calls from my family member but the CHIS sales person surrounded me kept pushing me to buy, they pulling unimaginable figures and in the end, my wife agreed and paid for the membership but when I checked their reviews online it was filled with scam and fraud review at the very moment I asked them to cancel my membership but they refused and said the money cannot be refunded now, at that moment I knew they are a total scam and if a go with there membership further it's only going to be a disappointment, on next day on confirmation call I refused the membership asked for a refund but their customer care said membership cannot be cancelled, then I talk to Jitesh Kumar Singh Sr. Vice president, he said he was busy and forwarded my call to Praveen Kumar there Asst. General Manager both of them were present at the venue on 4th of April 2021 and pitched me the sale before I bought the membership they said the membership is refundable but after the payment both denied, and on next day on call when I ask for a refund after asking many times for refund, Praveen Kumar there Asst. General Manager said, " You brought membership far above your status and we will not refund your money and I will see how can you get your money refunded." they have this kind of people as Asst. GM who don't have manners how to talk to a customer.

Now after all this I am cannot continue with their membership and I am asking for a full refund but they keep denying it and not processing my refund, Even when I said I will file a complaint on the grievance portal they said go ahead and do whatever you want but no refund will be processed. If I am not using your service then why they are holding my money.
They are mentally harassing me and not giving me refund, they are disconnecting my calls. Their customer care is telling me to use there service which I don't want to.