[Resolved]  Country Holidays Inn & Suites — Pathetic Service and Unjust demand by CHIS

Address:Ground Floor, H-17, Block H, Sector 63, Noida, Uttar Pradesh - 201301
Website:www.countryholidaysinnsuites.com

I, Praveen Singh Bais, along with my wife, purchased a 10-year CHIS membership in November 2020, identified by membership number CHISGND779071.

During the presentation, we were lured by numerous promises regarding the quality of their services and hotels listed in their catalog. However, these promises have proven to be utterly false. Our only experience utilizing their service was booking a subpar standard room in Delhi, which turned out to be a terrible ordeal. Since then, all attempts to contact them have been met with unhelpful responses. They consistently delay their replies, requiring constant follow-ups, only to inform us that the properties we desire are never available.

Furthermore, they insist on charging an Annual Maintenance Charge (AMC) for each year, regardless of whether we have utilized their services during that year. Despite being informed, like many others, that AMCs are only applicable if the service was used, they are now demanding payment for the pending AMCs of the past three years—an entirely unjust demand. Even in light of the pandemic, when travel restrictions prevented anyone from utilizing their services, this company shamelessly insists on collecting AMC fees.

This company is undeniably a scam and a colossal fraud. Urgent legal action should be taken against them. Unfortunately, we fell victim to their deceit, and we deeply regret it. I strongly urge everyone to steer clear of this trap and avoid making the same mistake we did.
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2023
Complaint marked as Resolved 
Resolved
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Holidays Inn & Suites
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    714
    Pending
    0
    Resolved
    442
    Country Holidays Inn & Suites Phone
    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
    View all Country Holidays Inn & Suites contact information