[Resolved]  Country Holidays Inn & Suites — refund request from chis membership — cheated by fraud dhananjay and shoeb at radisson blue kaushambi

Address:Ghaziabad, Uttar Pradesh, 201005

Request refund —

Chis loyalty card number chis776690

I along with my family visited radisson blue hotel on 31st mar'19 after being called off multiple times by their sales person ritesh jain. There in the meeting room, we met with a girl and shoeb khan and dhananjay. They trapped us with their sweet gestures and fake commitments regarding the chis membership and forcefully asked us to sign the documents without letting us review the written terms and conditions and swiped my debit card with rs.1, 50, 000. Thereafter when i read my documents the terms and conditions are totally different regarding the amc charges, hotel locations and numbers etc etc. They promised around 6000 hotels worldwide, though i can see hardly 100.

The girl even humiliated us many times in between when we tried to leave the place in between the presentation and didn’t talk appropriately. No ethics at all.

When i asked to give me assurance of any kind then they said i can cancel membership even after using 2-3 trips and complete amount would be refunded with no questions asked.
Now, because i don’t trust this company who sold membership with fake promises, i don’t wish to be associated with it and would like to get the amount refunded. Its only 1 day. No one is responding to my messages and calls.

This is a fake company and sales people are just making fool of the customers.

Chis loyalty card number chis776690
Date of agreement: 31/03/19
2 transactions of rs 50000 and rs 100000 from my debit card account *5984
Sales person : shoeb khan, dhananjay

Regards
Rahul
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Complaint marked as Resolved 
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Apr 02, 2019
Updated by rahul667
Had words with Mr. Dhananjay and got his assurance that everything briefed in the presentation was true and would be provided to me. He also said that I may cancel the membership even after my first trip if I am not satisfied with the hotel etc. In this event complete refund would be done. If I am not satisfied even after attending the welcome call, I would like to withdraw myself from this membership and would open a complaint again. Till then, I am closing this complaint.
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