I am writing to request the immediate cancellation of my membership.When I signed up for this membership, I was promised that I could cancel it at any time without any hassle or penalty. However, this has not been my experience with your company.
I was misled into signing up for this membership without being fully informed of the terms and conditions. I was not made aware that there would be any difficulty in canceling my membership if I chose to do so. This false promise of easy cancellation has caused me a great deal of stress and inconvenience.
Despite repeated attempts to cancel my membership over a long time, I have been met with nothing but excuses and delays from your customer service team. I have been told that my request is being processed, but no action has been taken to actually cancel my membership.
Furthermore, when I asked for a booking, your representatives demanded that I remove the reviews I had written on Google for your company. This is an attempt to manipulate and coerce me into doing something that is against my will.This is highly unethical and unacceptable, and I refuse to comply with such a request. I strongly condemn such behavior
I am now requesting that you cancel my membership immediately and refund any fees that have been charged to my account. I expect this to be done promptly and without any further delay or excuses.
I would like to remind you that as a consumer, I have the right to be fully informed of the terms and conditions of any agreement that I enter into. Your company failed to provide me with this information, and as a result, I have been put in a difficult and stressful situation.
For your reference my membership id is CHISJP774326 Was this information helpful? | 
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