[Resolved] Country Holidays Inn & Suites — Violation of contract | |||
Me and my wife were lured into their false promises, in dec 2019 They will first invite you in the name of free vouchers to their hotel where they will show you some excellent properties n destinations and influence you If you are smart enough not to fall into their trap, they will keep pressing you to have further offers and keep offering you some bogus offers till you fall for it Once you will show some interest they will tell u to avail the package on the same date cos the offer is valid for that day only. So no time will be given to think, They will call their manager, Mr Dhananjay in my case who wl behave like he is giving you best deal however same deal is offered to every other customer according to customer's pocket, you can get same stuff for 1 lakh or even 2 lakhs. Now coming to package I booked the package which is for intl holiday We made payment of 55k on the spot and went home with some doubt in mind about the company In next few days their team mates nearly harassed us for remaining amount and finally took it from us within a week. Now coming to package You can never book it from any of their option 1. I tried booking after covid for mussorie and mahabaleshwar through app, no success date somwhere in sep 2020 had to manage on my own 2 then i emailed them to respond to my app requests and have proper communication channel no response 3 again emailed them in jan 2021 to reserve holiday, they said they are closed due to covid 4 now emailed them on jun 2021 to book holiday, a guy named Rahul arora called and said he has offers for me That i shall pay AMC for 3 Years first to avail holidays So please be aware of this fraud company, you will not be given anything, i have lost my 1.55 lacs no hope of getting it back, dont want this to happen with anyone else, playing with money and emotions of customers Their sales team is fulfilling their targets making money for their company which in turn is investing in real estate, the best properties are reserved for those who shell out cash instantly, For so called member customers they have 3star or less properties which will rarely be made available and you have to always pay AMC of 10k prior for just 6 days holiday to keep the deal. Following up with customer care for last 15 days no resolution given yet, they keep giving numbers where entire ordeal have to be repeated and they just rudely ignore Kindly stay away from their offers and the bogus company any other person who has suffered can mail me the matter on negi.[protected]@gmail.com, Thank you Was this information helpful? | |||
May 4, 2022 Complaint marked as Resolved The company has came to an agreement
They are ready to give some of the complimentary holidays Country Holidays Inn & Suites customer support has been notified about the posted complaint. | |||
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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