[Resolved] Country Holidays Inn & Suits Pvt Ltd. — fraud & misrepresentation
Delhi & Noida, India
PP Khurana on Sep 20, 2018
Complete misrepresentation & malafide intention of sales & marketing team of country holidays inn & suites pvt ltd (Chis), they lure customer in name of freebies of movie tickets & free hotel stay, on meeting they hypnotize by sweet talks and showing rosy picture of free stays in their owned hotels on becoming their members whereas they don’t have any property of their own. They have kept a misleading name using two popular hospitality brands country inns & suites and holiday inn. If customer resists they push you stating, this is exceptional offer and valid for day of meeting only. They push customer to sign agreement stating normal 2 page document, which contains terms and conditions completely different than what they informed verbally during meeting and thus entrap innocent customers. They do not have any own property, paid up capital is only rs. 3 lacs as per records on internet. Company is very new and formed recently in dec 2016.
They sold us 10 years membership for rs. 1.39 lacs. During discussion they say cancellation is possible within 2 weeks or within 7 days of first trip. I requested for cancellation from the very next day of payment after knowing the truth about chis, made phone calls and three communications but no revert for refund of rs 1.39 lacs.
Chis have no relation with country inn or holiday inn hotels. On checking both country inn and holiday inn, they have denied having relationship with chis.
Country holidays inn & suites private limited (Chis) is a fraud company, please do not get trapped and if you are also victim of chis, please connect through email and let us together to go for a legal suit for realizing our hard earned money.
Complaint marked as Resolved Mar 16, 2019
Verified SupportCountry Holidays Inn & Suites Customer Care's response, Feb 13, 2019
We advise and request you to please write to us at https://www.facebook.com/countryholidaysinnsuites and msg us through SEND MESSAGE tab on our facebook page.
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