Country vacations, Bangalore — They signed me up with all false information and no one responding back now

Address:Bangalore, Karnataka

I attended one of the weekend membership drive from Country vacations with my family. I reached the place in the evening and spoke with their Sales Manager (Kiran Keetham). He offered and negotiated with me on multiple different things. We finally agreed and I signed up for the membership paying more than 1L rupees. I signed a document where they did not give me any time to read through (my only mistake) where all the items I negotiated for are negated. Post that I made several calls to Kiran (Sales Manager) and their Kormangala customer care. I have also sent them emails. I'm not getting any response from them. Some of the promises made are, 1. They offered a gift vacation for my whole family with airfare given.Now they talk as if they don't have clue about it. 2. Either pay AMC to avail benefits or pay taxes on the vacation Vs they are demanding the AMC mandatory now. 3. CC payment with 0% interest which they asked me to workout with my CC company where they said will be refunded. Now no news. 4. They promised, when I want to give away the membership I have to work through them. Now are asking me to get the customer myself. I seriously need some help now to either get my negotiated items to settle or get rid of the membership itself with FULL refund. Thanks.
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Dear Member,
Good Afternoon! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.

I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en

One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too.

For further any queries please login to our below mentioned portal link and give your complete membership details.
You can also reach us on below numbers and e-mail Ids


For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com

Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership

Best Regards,
Response Team.
Country Club Hospitality and Holidays
Kindly mail me to kamal.[protected]@gmail.com
Rest shall be taken up from there.

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    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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