Country Vacations — cancellation of country club + day membership

Address:	New Delhi, Delhi, 110009
Website:	www.countryclubindia.net

On 1.06.2016 we were offered to purchase country club international holiday club membership with the facility for enjoying some benefits which includes 7 days and 6 nights vacations at their 4000 resorts spread over domestic and international destinations every year free of cost for 10 years,
The representatives of country club made misleading statements and showed some fake pictures of resorts and clubs and lured us with the idea of having to avail the facilities free of cost on a one time investment of rs.1, 20, 000 and made me sign several documents without giving enough time to go through the terms and conditions or do a through research about the company to decide if i wanted to purchase the membership.

It is noteworthy to mention that the country club representative assured me that i could revoke the agreement within 10 days “cooling off” period since country club is a member of airda. On believing the representatives of country club i signed the documents and paid the amount under the pretext that i would have 10 days time to revoke the offer. However, after a through research about the company i came to know about the fraudulent practices of the company and hence immediately emailed country club on 2.06.2016 that i wish to revoke the offer and requested a refund of of the paid amount.

Having detected the offers as per clause 39 and 44 it is stated that the offer made was a bogus offer since the representative gave an entirely different picture of the offer and mislead me with alluring offers and statements. The representative never informed us of the hidden costs, including the payments to be made at the properties when availing the holidays.

Even though i was assured by the salesperson that the membership can be cancelled within the 10 day cooling off period, i received the following response from country club after sending them the cancellation email the very next day after buying the membership:

"we would like to inform you that the membership fees is not a deposit and non refundable as per the company policy & we have generated your membership post finalizing all the benefits as listed and duly signed by you the agreement."

This is a direct violation of airda regulations, and directly proves that the assurances made by the salesperson were all bogus. I would like to cancel the membership and get my refund as soon as possible.