Country Vacations — Cancellation of membership and refund of the money

Address:

560095

Dear sir, this is jose & country vacation people gave this membership id no: cvbg1tclub5lb233045 following is the

Description of the incident that i have gone through with a company called “country vacations, a division of country club

(I) ltd. A few days back one of my friend akhil went to cental mall in bangalore where he was asked to fill up a lucky

Coupon he filled it and gave it back. On next week he got a call from country club informing that that coupon won the lucky

Draw and three prizes are waiting for a couple – kitchen set, free vacation for a week for couple and some free entry in a

Resort in india and abroad and he was asked to bring a couple to get these gifts and they kept calling him again and again

To collect the gift. Finally me and my wife together with akhil, visited them at their koramangala location. We went there on

11th february 2017 found that there were about 0-15 people just like us who were asked to come into a room. Inside that

There were plenty of tables with one sales guy/girl trying to convert us into membership of country vacations. A girl named

Divya (Mob. No:[protected]) talked to us regarding the offers and then we had a briefing from the so-called manager (Mr

Kiran mb: [protected]). They wanted to convert me into a country vacations member and started making offer. They tagged a

Price of rs 198000 for 30 years membership with country vacations and lifetime membership of country club & a free site

Near hyderabad, tumkur etc., and we have to pay only registration fees of rs.35, 000/- i kept denying the offers they made

And talked about various emis. But they kept on holding me by one or other way and meanwhile negotiating on their offer.

Even when i said that i need time to think they forced us into this by saying that this is a one-time offer which would

Expire the minute we step out from the room. I guess i was one of the few people who got caught on their trap as the offer

Was lucrative,. The time given to decide was so limited that we happened to fall in their trap. Finally we decided to get

Into the membership for rs 30000/ from credit card through 24 months interest free emi plan). However while signing when we

Wanted to go through the agreement they were not allowing us to do so saying that “you don’t need to worry, we will take

Care of everything and we are here to give you the best services.” when i asked if i can cancel the membership if i am not

Atisfied, they said that i don’t need to worry on that front and that it can be done easily hassle-free. Finally they

Wiped my credit card for rs 30000 through emi. On reaching home i went through their agreement which mentioned things

Which were totally opposite to what they said. I got suspicious and went through internet about country vacations reviews.

I was shocked to realize that a fraud has happened with me and that i have lost my hard earned money. They also provided

The offer to use stay fit gym for free for he next 5 years which was not there in the agreement, when we asked them that

They said that everything is not mentioned in the agreement and that practically it will be completely different. Later i

Found out that the sales team has made a lot of false promises.. However i realized that a clause in the agreement

Mentioned that only the original agreement is valid and that any other communication stands invalid. I got pissed off and

End a mail to them to cancel my membership and return my money. We didnt get any reply mails and kiran called me and told

It is not possible to cancel the membership. As per airda guidelines a consumer can cancel the membership if not satisfied

With the agreement. Cv being a member of all india resort development association (Airda) group has to follow certain

Guidelines and one of these concerns cooling-off period. Extracted from this website with regard to cooling-off period

Which comes under ethics of airda cooling off period • after a purchase has been made, airda recommends a cooling-off

Period of 10 clear working days, during which customers have the option to revoke, rescind and make void ab initio, any

Ales agreement entered into. • if the agreement is revoked by the buyer, the seller is committed to refund all payments

Made and return share certificates, title deeds or other documents handed over during signing up of sales agreement. This

Important piece of information was recently informed by cv sales (By mistake?) when the customer was a bit hesitant about

Joining cv without first checking its background. Sales team pointed this website’s link as a proof that if tomorrow

Customer wakes up and decides that he no longer wants to be a member, he will get complete refund – provided cancellation

Request is made within the stipulated cooling-off period. It is been only 3 working days since i bought their membership

And we are still in the cooling off period. Kindly help us to get our money back.

Please treat this as most urgent

Thanking you

Jose manual