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Dear Sir,
as per your query hope you received your card, request you to kinldy acknowledge us the same .
Thanking you,
Response team.
as per your query hope you received your card, request you to kinldy acknowledge us the same .
Thanking you,
Response team.
Membership ID - not yet recieved
While taking membership I have promised to give the below offers by Mr.Sudheer (branch head, Chennai phoenix market city), and While signing the membership I have asked to give all the below offers in the agreement and he said all the special offers will come with official letter along with membership card. But I didn't get any official letter with the membership card.
I need to know that all the below offers are valid or those are said only to take the membership and nothing is valid. Need a valid reply from you, I like to know what are all the offers that are available in that 116 family special membership plans.
before to this I have send many mails and calls but there is no response for this from the country club, You are just calling me only for payment.
I call to Sudheer but he is not even interested to response to the member, Then how can I believe and take the membership?
Also kindly send me your senior persons, If I want to make the compliant. I need solution for this problem, or please return back the money by cancelling the membership or transfer it to someone and take the documentation charges. Kindly
. Rent option if we are not using the vacation, the rent will be arranged by country club agents.
. I can use the membership for 365 days a year ( It was just mentioned as blue and normal priority)
. There is no pickup / drop/ sightseeing free service details
. Renewal the same plan after 5 years
. Assurance for cash back if I am not satisfied in my first trip / vacation
.Free accommodation with free breakfast services
. No need to pay the maintenance charge for the year if the vacations are not used.
. While renting the vacation using your agents there is no need to pay the yearly maintenance charge.
. No other charge or Fee in the Country club membership for life time.
. If I per book the vacation trip before 2 weeks, I can get the free 7 days trip for that year and I can use that for rent or I can extend that to next coming year.
. I can maximum accommodate up to 8 persons using my membership if I book before 2 weeks.
. I can use the country club / country vacation cards for my friends or relations with some additional ID proof.
. HDFC insurance that covers 5 lakhs ( I am not sure about the amount and also the plan - some thing they cover for me and my wife) with zero premium.
. If I didn't use the vacation for particular year, then I can move that days to next year without any charge.
. If I am not satisfied at any time, I can write a compliant letter to the office where I take the membership and I can cancel the membership at any time.
. If I don't want to cancel, I can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees.. If i want to cancel membership at any time, i can write a letter for cancellation and they will refund amount in 2 to 7 working days (special offer provided) - Sudheer - manager country vacation chennai .
I also like to know what is the process I need to follow if I want to cancel the membership now.
No one from country vacation is ready to help or clarify. Everyone in the customer service is saying that they have no idea about what the sales person said. then what is the meaning for the customer care? Everyone are working in same club and everyone saying different details.
please help to cancel my membership and return back my money
While taking membership I have promised to give the below offers by Mr.Sudheer (branch head, Chennai phoenix market city), and While signing the membership I have asked to give all the below offers in the agreement and he said all the special offers will come with official letter along with membership card. But I didn't get any official letter with the membership card.
I need to know that all the below offers are valid or those are said only to take the membership and nothing is valid. Need a valid reply from you, I like to know what are all the offers that are available in that 116 family special membership plans.
before to this I have send many mails and calls but there is no response for this from the country club, You are just calling me only for payment.
I call to Sudheer but he is not even interested to response to the member, Then how can I believe and take the membership?
Also kindly send me your senior persons, If I want to make the compliant. I need solution for this problem, or please return back the money by cancelling the membership or transfer it to someone and take the documentation charges. Kindly
. Rent option if we are not using the vacation, the rent will be arranged by country club agents.
. I can use the membership for 365 days a year ( It was just mentioned as blue and normal priority)
. There is no pickup / drop/ sightseeing free service details
. Renewal the same plan after 5 years
. Assurance for cash back if I am not satisfied in my first trip / vacation
.Free accommodation with free breakfast services
. No need to pay the maintenance charge for the year if the vacations are not used.
. While renting the vacation using your agents there is no need to pay the yearly maintenance charge.
. No other charge or Fee in the Country club membership for life time.
. If I per book the vacation trip before 2 weeks, I can get the free 7 days trip for that year and I can use that for rent or I can extend that to next coming year.
. I can maximum accommodate up to 8 persons using my membership if I book before 2 weeks.
. I can use the country club / country vacation cards for my friends or relations with some additional ID proof.
. HDFC insurance that covers 5 lakhs ( I am not sure about the amount and also the plan - some thing they cover for me and my wife) with zero premium.
. If I didn't use the vacation for particular year, then I can move that days to next year without any charge.
. If I am not satisfied at any time, I can write a compliant letter to the office where I take the membership and I can cancel the membership at any time.
. If I don't want to cancel, I can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees.. If i want to cancel membership at any time, i can write a letter for cancellation and they will refund amount in 2 to 7 working days (special offer provided) - Sudheer - manager country vacation chennai .
I also like to know what is the process I need to follow if I want to cancel the membership now.
No one from country vacation is ready to help or clarify. Everyone in the customer service is saying that they have no idea about what the sales person said. then what is the meaning for the customer care? Everyone are working in same club and everyone saying different details.
please help to cancel my membership and return back my money
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+91 40 4406 7877
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+91 40 4461 0100
Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Please contact me for any queries or help in hyderabad Country vacations.
Thanks,
Ravi Kumar.
Country vacations.
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