Country Vacations — claim refund _ fraud with wrong & fake commitments _ aurangabad sales office for membership

Address:	Aurangabad, Maharashtra, 431001
Website:	www.countryclubindia.net

Below mail given to country club on below mail Id's but no positive resonse:

[protected]@countryvacationsmail.com,
[protected]@countryvacationsmail.com,
[protected]@countryvacationsmail.com
[protected]@countryclubmail.com,
[protected]@countryclubmail.com,
[protected]@countryclubmail.com,
[protected]@countryclubmail.com,
[protected]@countryclubmail.com,
[protected]@countryclubmail.com,
[protected]@countryclubmail.com

My self Bharat Agrawal have been taken membership from such a reputed organization on 07.04.2018 of Rs. 65000 for tens years from Aurangabad sales office, as we have heard a huge about yourself in market from lot of peoples about your esteemed organization, team, reputation, facilities & response. Thanks for offering me such a great opportunity & for joining with family. Country Vacations has been perfect family holiday provider since long & premier holiday ownership company in India also having worldwide good reputation.

Unfortunately i have got reversed experience & want to say that yet we have not received membership documents, vouchers & cards, etc. after taking lot of follow ups also with your team. No one responding to our phone calls & text/what's up messages.

Mr. Kush Kumar & Mr. Sachin have given us lot of wrong & fake commitments while taking membership as we are not convinced with the plan suggested so they have offered lot of things to us as per our requirement & wish, whatever we want they simply agreed to give as listed below.

Commitment/facilities offered:

1. Voucher of 10 years for 3 nights 4 days (Beach/hill cottages & resorts, 4/5 star hotels/properties) with flight tickets for all members means family (myself, wife & 2 children). We can use these voucher anytime/any day/any month in year for any place in India as per our convenience & time with complete flexibility. Booking can be done on phone or mail within 2-3 days after confirmation from our side. No hidden charges to be paid anywhere (flight, hotel, etc).

2. We can club 2-3 vouchers in single long trip.

3. We can book trip with multiple location in one voucher, arrangement will be done accordingly from you side.

4. We can use voucher for family trips also by clubbing as per our choice means with our parents, friends, brother, sister, etc.

5. We can carry forward multiple vouchers if not used in any of the year.

6. With 10 vouchers for 10 years extra 2-3 complimentary free vouchers will also be provided for 3 nights & 4 days for family with flight tickets in India, can be book any time any where as per our convenience. Booking time 2-3 days.

7. Two free foreign trips for family (myself, wife & 2 children) with flight tickets for 3 nights & 4 days, can be book any time as per our convenience. Places are Bangkok, Dubai, Switzerland.

8. Associated/Collaborated Banquet hall & lawn at restaurant/hotel can be used anytime/any day/any month of a year for function/parties/events without any charges at any location in India wherever we live.

9. Lifetime associated/collaborated club can be used free with all available facilities with trainer if required ( swimming pool, zumba, yoga, kick boxing, aerobic, tambola, steam bath, indoor & outdoor games, etc) at any location in India wherever we live but afterwards we found that only swimming pool can be used without trainer when we inquired in Aurangabad Health & Harmony club representative.

10. Lifetime free entry pass/card for associated/collaborated Gym at any location in India wherever we live will be provided for whole family means myself, wife, children's, parents & brothers.

11. Free VIP passes for events like Gulzar nights, etc

12. We can sale/transfer/rent membership if not required at any moment.

13. All facilities can be used free of charge in booked hotel/property like swimming pool, spa, gym, etc

Also we came to know that this was not only happened to us, lot of other members also facing similar or other type of issue from your team, that's why sales office is permanently closed from Aurangabad location. This is very big loss to the company in terms of revenue as well as for market reputation also.

Due to all above mentioned commitments we have taken membership & given complete payment through credit card, details attached herewith for your ready reference. Same is showing in your account also confirmed from Aurangabad office.

Now we are so much frustrated due to arisen of this issue so we have decided to quit from your family.

Request you to provide us refund for amount paid by us with interest urgently. Kindly mail to Aurangabad office for further processing on top priority.

Or

Fulfill all above commitment, we will be very happily to continue with the membership & to remain in family.

Waiting for your early & favorable reply.

Regards,
Bharat Agrawal
Aurangabad Maharashtra
[protected]