[Resolved] Country Vacations — Credit of rs.4080/- | |||
Aruna, Then why did you mention it over the phone that you will extend it for 1 year. Why didn't you allow us to use it at Ahmedabad then, which I had requested for. Do you want to forfeit my amount Rs.4080? There is no proper direction from your end, rather you have mislead us. This is not acceptable. This is why we became members and paid the AMC (Annual maintainance charges) for life time. Please explain. On 28 Apr 2016 18:37, "Gollu Aruna" wrote: Dear Mam, For any members payment adjustment we can try and offered only 3 months we don't have the option to Adjust for 1 year. On Thu, Apr 28, 2016 at 5:29 PM, Rakhee Sutrave wrote: Dear Aruna, Membership Number: CVMU1BGCLUB30LB131327 SHAILESH SUTRAVE If you recall, we had spoken on the issue o[censored]sing up the credit of Rs. 4080 towards food expense at Ahmedabad during our visit from March 23-26, 2016. And you had said that it is not possible at Ahmedabad property. Hence, you said you would extend the limit o[censored]sing the credit to 1 year. I also requested you to confirm it on email, but till date I have not received your email confirmation. This is credit is towards meal vouchers from our Goa trip, which we had to cancel from November 26-28, 2015 for 4 pax. Request you to kindly confirm extension of this credit to be used uptil November 2016. I called you on Tuesday, April 26, 2016 and you took my mobile number to call me back, but I have not received any call from you till date. Since Tuesday, I am trying to reach on your direct no.[protected], but it seems you are avoiding calls from me. I do not understand this type of action from you. I am now compelled to write this email to you as you are not responding on the calls made by us, neither you are calling me back. This is quite frustrating. I hope you will not avoid this email and revert quickly. Kind regards, Rakhee -- Note: For Cash Deposits you need to Pay Extra ( Rs. 113 /- ) for Bank Charges. Send me payment with in 48th hours otherwise without information stay will be cancelled . Thanks & regards, G.ARUNA Reservation Dept, Hyderabad Ph No :[protected] Was this information helpful? | |||
Complaint marked as Resolved
Country Vacations customer support has been notified about the posted complaint. Verified Support Apr 30, 2016 Country Vacations Customer Care's response Dear Member,
Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Country Vacations — cheaters
i was offered membership at ahmedabad office (c.g road). their comitments were totally changed after payment of 30000 rs. its a fraud company. pls re-pay my money asasp.