Country Vacations — fraud cheated with my money and not provided any benefits

I, ashish kamtekar. Memabership no. (Ashish. [protected]@gmail.com). We have visited country club kandivali on 18th july.

We have been assisted by mr. Prakash varma ([protected])

He introduces us to offers and all benefits of the membership. First we were not convinced with the offers.

Mr. Prakash gave us membership cost of rs.1, 60, 000/- for 10 years

In india 3*/4*/5* free stay no tax to pay & international package dae 4*/5*+ tax.

He also told us we don’t have to pay amc (Rs.10, 500/-) this year. You can pay the same next year in feb.

He gave an offer of complimentary tour package of my family’s choice.

He also gave an option for payment of the package as per my choice. Easy emi.

He gave free access to country club andheri & kandivali also for any birthday party, wedding. We can use the club area free of cost subject to availability.

After listening to such a promising all of his talk we decided to take the membership.

We told him will pay in emi so we paid rs 25, 000/- by debit card on the spot.

Rest we decided of the amount rs. 45, 000.35, 000by cheque and 10, 000 by cash and the rest of rs. 90, 0000/- in easy emi that i can pay in ten years. I won’t be called or harassed by country club.

Total we paid rs 70, 000/ - till now. He gave us a complementary tour package to munnar and waynad for 6night/7days. Date was also fixed from our side i. E. 3rd sept - 11th sept 2018.

This was agreed by him. After this day he never called for feedback or update. After few days, by calling upon him, mr. Prakash started giving us excuses for booking. He also mentioned to my wife on phone that because of some personal issues he couldn’t look after our case. Now we have lost our faith completely.

After researching, we found out the package was only for rs.1, 50, 000/- so we asked about rs 10, 00/- which we paid in cash n of which we are not aware of where he would have used it for. By asking so, he started giving hundred different options and reasons and excuses. We have receipt of 10, 000 in writing on a letterhead of country club.

28th july 2018 11.45 am

All over sudden he called and said pay more rs.20.000/- and close this member ship with final amount of rs.90.000/- with the same the benefits of previous package. He forced us for this offer; luckily i was out of town so i couldn’t go for it.

After so many days being delayed, we decided not to continue with the membership as we were not happy n lost our faith completely. We called him to cancel it and give us a refund.

So again he came up with new offer.in which, he gave rs.60.000/- for 5 years package with all same benefits, 3night 4 days package to amrita palace hyderabad only stay. I have proof of email send by mr. Prakash along with other benefits.

All above detail discussion when i had with customer care hyderabad, they have different story to tell. Now here who do i trust is the question.

So i need my refund.