Country Vacations — regarding refund of amount 25,000/- rupees paid

Address:

Byandahalli, Bengaluru, Bangalore, Karnataka

I shivarudraiah b, a resident from Bangalore.
I received a phone call on 23rd September 2018 telling me that we have won the lucky draw gift and informed that it can be claimed only if the couples visit their center in Basaveswara Nagar, Yashodhara complex, near Modi hospital, Bangalore. caller name is Swetha ph. no. [protected].SMS has also been sent to me.
I and my wife both visited the location and we were asked to take 45 minutes presentation only then the gifts will be given. people who were present there never informed us before and the country club membership.
During the presentation, we were introduced about membership and the presenter impressed us to take up Country vacations membership, without mentioning about the Annual Maintenance charges (never spoke about the AMC throughout the presentation).
Person name is Srinath who gave the presentation along with his colleague.
ph no. [protected]. He asked us to register for country vacations membership for 65, 000/ Rs. plan by paying the full amount.
but i told him that ill pay 5, 000/ as initial amount later i can pay the remaining.
but he forced me to pay at least 25, 000/ Rs. only then the membership registration is possible. (again never spoke about the AMC ). i paid 25, 000/ to srinath account from google pay and he took signature in the registration /agreement form. (in the form it is mentioned that the plan selected can be canceled if not happy and the amount will be refunded if the request is sent within 10 days of registration through email which i did it before 10 days )
He also told us that we will get a call from the head office from Hyderabad and say yes once they ask about whether have u done full payment of 65, 000/.

I received a call within 2 days, and they asked whether everything is clearly informed to you before payment and also asked that have you paid full amount o 65K. Als they informed me that i need to pay Annual Maintenance Charges (AMC) to keep my membership active. NOW I REALISED THAT I NEED TO PAY AMC WHICH WAS NEVER INTRODUCED IN THE ENTIRE DISCUSSION WITH SRINATH.
The next day i called Srinath and informed that i will cancel the membership also cancellation email has been sent.
he asked to meet me in the same place. i meet him and he told me that membership is in progress and forced me to not cancel but accept the membership.
i didnt agree.
he introuduced new person called RAHIL and told me to talk to him FOR cancellation.

RAHIL again started convencing me to accept the membership and use the faclilites. i didnt agree.

rahil introduced one more new person named REBECCA who is the incharge of cancellation process and asked me to talk to her.

i visited REBECCA office in vasanth nagar bangalore. she again tried to convence me to not cancel insted continue and also told cancellation is not at all ossible. i demended for cancellation and not to accept any offer given.
she started talking rudly with me and shouting. she behaved unethically during the entire conversation.
i was sent back without justice and without clarification about cancellation of membership.

later i came back to RAHIL and asked told entire story of what happenend when discussion done with rebecca.

he told me to wait for some months so that he can process the cancellation and refund the amount of 25, 000/.

I kept waiting for months together . whenever i call Rahil he tried to convence me and asked to wait. even the same with srinath.

i started getting calls and also emails from contry club office saying that i am due to pay AMC charges even today i get call for the same.
entire process i discuss when i attend the call and people who call me will tell that they are helpless as they are not involved in membership cancellation...

i kindly request the concerned to give justice to me by sanctioning the refund amount of 25, 000/ rupees. at the earliest.