Country Vacations — request to cancellation
Bengaluru, Karnataka, India
Kukulkhand on Nov 8, 2019
I have taken the membership on sept 8th from bangalore office and my membership number is cvbg2bclub10lb266935.
When i have taken the member ship they said you will get membership card within 10 days and you can also plan your holiday for 7 days.
It's been 3 months, i haven't received any membership card and whenever ask them they says tomorrow or day after tomorrow you will receive it. Just simply give reasons.
When i plan my holiday the @vinay (Manager bangalore office) said they don't have property in manali, himachal. Next day l spoke to customer care she said we have property in manali you just have to pay 10500. I already paid 1, 35, 000 for membership now again asking for money. Even manager don't have proper info about their property.
Before taking the membership they said sir if you don't your membership we will get it transfer or get you refund also. But now i am facing problem nobody is replying over mails. I went to office to know the process of refund, they sent their main office where actually main person was not even available.
Next week again i went i spoke to rebbaca and she said within a week she will reply but it's been more than 10 days, she haven't reply. Even i sent mail to their central mail id but nobody reply.
Now i completely frustrated so i need my money back.
Mail id -
[Nov 08, 2019] Country Vacations customer support has been notified about the posted complaint.
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