Countryard Imperial Inn & Suites Private Limited — membership package - amount of rs 5000 not refunded

Address:New Delhi, Delhi, 122001
Website:www.countryardimperialinnsuites.com

My name is puneet chugh. I had been called at dia park hotel by mr rohan with my family for some surprise package and gift collection. Initially i denied to visit but on insisting many times by mr rohan and radhika, i visited dia park hotel at gurgaon.
There i met ms radhika and she started explaining me the hotel membership etc. I did not like the concept too much as it involved making the payment in advance. But still i thought to take the membership. I told them that i will pay the amount next day but they asked me to make some initial payment after which i swiped my card for rs 5000. Very next day after giving this concept a second thought, i decided not to take this membership.
Now nobody is helping me to get my rs 5000 refunded.

This is my hard earned money which i had paid for no benefit. Kindly refund the same back to my credit card asap.

I asked ms radhika for refund but she asked me to contact customer care.

Customer care is not listening to me. Sales people are not helping me.

Kindly help to get my 5000 rs refunded.

Looking for an early & positive response.
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Comments

Hi Puneet.
My name is Ankit. I think we should unite and take some serious action against them.

I have not take any membership from them but i know they are fraud as they gave me movie vouchers and 2 nights free stay but both are not working. They wasted my time in poor seminar.
Lets expose them on social media.Share everything on their facebook page. I tried it but they removed my comment.

https://m.facebook.com/countryardimprialinnsuites/
Hi Puneeth. The same lady told me as well and our bad we paid the entire amount Rs 68000 to them. And now I want to cancel and no one is helping us with the process. The manager himself says that the sales team lied to you we don’t have any collaboration with Hyatt or Lila kind of hotels.
I need my hard earned money back.
vikas41982's reply, Apr 16, 2019
Did you get your money back ?
Rishirishu's reply, Apr 19, 2019
Did you get money back...?
What they are told u...?
I am going through a same torture. It is such a shame for Countryard that they simply lured people with their fake commitments while they don't even have guts to fulfill the same. on the top of all their heads or so are also convinced that their team are making false commitments... however, the Managers themselves are of no use.. they all are sailing in the same boat. If anyone interested please let me know, I guess we all should go to their bloody office together ?

Please share your thoughts
Hi Guys,

I am also one of you who is facing issues with bookings. I have paid them 65K. I am ready to come with you guys to their office. My Number is [protected]

Regards
Vikas
Rishirishu's reply, Apr 19, 2019
hi vikash share me ur issue n mob no on my mail
Rishirishu's reply, Apr 19, 2019
M also facing the problem there are all the people telling a lie.
Sushil S kumar's reply, Dec 5, 2019
i paid 70000 + interest part also . we should file charge to consumer court.
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Hi everyone
please share me ur contact no on my email ([protected]@gmail.com) i need ur help bcoz m also facing this problem they are telling a lie n fraud with me.
Please please share ur num and location also i want to expose them.

Thanks
i am having same complaint as i read above
they swipe 60000 rs from my card and they never respond again

i am from ludhiana
they are very iritating on calls and never take calls i trying many times
to mr anand from their team
AarVis Energy's reply, May 7, 2019
Need to file legal case jointly...
ABahadurgarh's reply, Sep 6, 2019
pls coordinate all to take an action
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing fraud and false commitment. 9911827009
Same issue with me. They have stopped picking up the calls now.
Same issue with us we spent 80000 rs
We too have fallen as a prey for them .. Why no one is complaining at thr consumer court?
Dear All,

I too am facing the same issue. lets unite together and take a serious action. Contact me on [protected]
Congratulations,
Mr-Mrs-Sachin saini
Specially today You & your spouse both r invited to collect your free gift vouchers.

(1)2Nights & 3 Days Free Family Holiday Gift Voucher valid for 1 years

(2.) PVR Couple ticket valid for 6 month.

(3)Vibes beauty parlour voucher.

There is no any terms and conditions to collect your free gift vouchers.

We are here just promoting our brand ( COUNTRYARD IMPERIAL INN & SUITES ) that's why we are giving you 2Night and 3days free family holiday trip voucher.

Note We Required only 45 minutes to explain our gift vouchers & Company details.

Thanks & Regards
Pooja

Park Balluchi - Fine Dining In Noida

VENUE ADD- . CS 5/5A, Prateek Wisteria, Sector 77, Prateek Wisteria, Sector 77, Noida, Uttar Pradesh 201301

Married Couple Entry Must & Plz Takes Your 45 Mints For Gifts Details.
Congratulations,
Mr-Mrs- Mittal
Specially today You & your spouse both r invited to collect your free gift vouchers.

These are fraud people. Please be careful, I need my refund back. The people who shared this plan to me @ Mithun Kalitha @[protected] & Shivam @[protected]

(1)2Nights & 3 Days Free Family Holiday Gift Voucher valid for 1 years

(2.) PVR Couple ticket valid for 6 month.

(3)Vibes beauty parlour voucher.

There is no any terms and conditions to collect your free gift vouchers.

We are here just promoting our brand ( COUNTRYARD IMPERIAL INN & SUITES ) that's why we are giving you 2Night and 3days free family holiday trip voucher.

Note We Required only 45 minutes to explain our gift vouchers & Company details.

Thanks & Regards
Mamta & Kanika

Mariott Courtyard by Marriott Gurugram Downtown Plot No, 27 B, Sector Rd, B Block, Sushant Lok Phase I, Sector 27, Gurugram, Haryana 122002

Married Couple Entry Must & Plz Takes Your 45 Mints For Gifts Details.
Is Countryard Imperial Inn & Suites a fraud?
These people are selling lies, as what they tell you on the table while promoting their brand is completely opposite of what is actually delivered. For example, I bought a 3 years package (minimum one to begin with) which apart from other benefits was inclusive of full three meals per day for 14 days (1 week complementary). After two weeks I get call from customer care telling me I have 9 days in the deal with no meals to offer. After constantly following up with them I got a mail assuring me of 14 days of travel but no meals (still nothing on paper). It has been 2 months I am still awaiting hard copies of my deal and a membership card. Though they do respond on customer care but it is hard to trust them after reading so many similar complaints on this forum. Can anybody help?
Sushil S kumar's reply, Dec 5, 2019
We should make the complaint against company. they are doing farud and false commitment. 9911827009

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