[Resolved]  Cox & Kings India — complaint for overall poor service by tour manager third class hotels & food

Address:

380015

I was complain at 3rd june 2017 as per bellow...

I am amit khatri from ahmedabad. I m on a tour to paris and swizerland. My tour manage name is mr. Avinash kittur. First day was our paris we reached in afternoon and other tour members came at night. We went for dinner, food was worst. Second day, lunch and dinner was almost same. Our paris hotel was not upto the mark.
even the rooms stink badly. When we asked for the towel, the receptionist told to get from the reception. The tour manager is very rude. He don't know how to talk with children and elders. We are not satisfied with the food. We had the same food since last 3-4 days. When we asked manager to change the food he said the food can't be changed. He is very arrogant.
when everyone asked for change he does his own things. Right now i m in glacier3000 while coming down i meet with other cox and king manager and the tour member. They said they get the variety of food everyday. We are not getting the food as per we are promised. And we have even talked to mrs. Khyati madam. We have other people with us from various states they had also complained. Today if we don't get the different food we won't eat and whatever we will eat make sure that cox and kings to pay us the same. This is our kind request to change the food cause children had not ate since last 3-4 days. Please reward.