[Resolved] Cox & Kings India — I'm being cheated | |||
Hi! I booked flights with cox and kings delhi booking, id's 1046388 & 1046398. Within hours of my booking i asked them to cancel the booking due to some un avoidable circumstances, as per the government law, you can cancel your booking within 24 hours without a fee, still i'm not getting my refund, Kindly process the full refund for this booking and maintain the trust i have on cox and kings for years now, Else, unfortunately i will have to file a civil case against this, Was this information helpful? | |||
Dec 25, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 20, 2018 Cox & Kings India Customer Care's response Hi Ruchirmrg, We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share these details with us and we will get this resolved. a. Booking Location b. Tour Name c. Departure Date d. e-mail address registered at the time of booking Thanks, Team Cox and Kings Verified Support Nov 21, 2018 Cox & Kings India Customer Care's response Hi Ruchirmrg, Thanks for sharing these details. We'll forward them to the relevant team of ours, and have them get in touch with you soon. Verified Support Nov 22, 2018 Cox & Kings India Customer Care's response Hi Ruchirmrg, We believe that our team has got in touch with you and provided the required resolution. | |||
 2 Comments | |||
Comments
I have no seen betab velly, but cox & kings charge to me, & no kitchen tour & no phtot shoot,
snehil madam is a big cheat to me,
i m say refund my money tell 10 days .
Talk talk no action
pl action immediately
snehil madam is a big cheat to me,
i m say refund my money tell 10 days .
Talk talk no action
pl action immediately
Cox & Kings India Customer Care's response, Dec 3, 2018
Verified Support
Hi Singhvi,
That is absolutely not how we want our guests to feel. Please share the following details via DM, so we can look into your concern and sort this for you:
a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. Registered email
That is absolutely not how we want our guests to feel. Please share the following details via DM, so we can look into your concern and sort this for you:
a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. Registered email
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Indra Palace Building, Ground Floor- ‘H’ Block
Connaught Place (Middle Circle), New Delhi -110001
Telephone : +[protected] ; Extn : 7303
Mobile : (+[protected] .
Insta Id : Travel_with_Nishant
E Mail ID : nishant.[protected]@coxandkings.com ; Website : www.coxandkings.com
b. Tour Name - Only flights were booked,
FLIGHT OFFERED
1. AC 9587 K 01MAR DELMUC HK[protected] O* E FR
2. AC 847 K 01MAR MUCYYZ HK[protected] O* E FR
3. AC 878 K 30MAR YYZZRH HK4 1825 #0750 O* E SA
4. AC 6826 K 31MAR ZRHDEL HK[protected] O* E SU
c. Departure Date - 1st March 2019
d. e-mail address registered at the time of booking - [protected]@gmail.com
Contact Number - [protected]