[Resolved]  Cox & Kings India — inefficient planning

Sir
I am (Manoj antony) writing a review about a holiday which i booked in your travel agency cox and kings, ravipuram branch.
My wife and myself book a trip to kashmir. The hotels at srinagar was four point by sheraton was fabulous. The driver and the tour operator (Meena group) handled us with great care and respect.
The hotel stay at pahalgam was horrible no elevators, room was not at all clean, the hotel was not up to the mark and the restaurant also was very bad they didnt have the most of the food items as per their menu. The houseboat at srinagar was ok.
Secondly our return flight was not properly scheduled. The flight from srinagar was on 2 nd november 14.55 hrs but was delayed by 16 hrs. Our connecting flight from delhi to cochin by air india flight no. A143
Was at 18.05 hrs on 2 nd november. There
Was only a difference of 1.5 hrs between the connecting flight, connecting flight was from international terminal airport (Terminal-3) for collecting the luggage from terminal-2 itself will take 1/2 an hour and rush to terminal-3 and the boarding counter will close minimum 45 minutes before flight timing even if the flight was on time it will be so hard to catch the next flight. Unfortunately the flight was delayed for one hour we missed the connecting also.
Kindly look forward this in future planning.
Regards
Manoj antony
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