[Resolved] Cox & Kings India — kailash yatra 2019 | |||
Came from kailash yatra a couple of days ago. The treatment which my group got from your side and fishtail was pretty bad. Neither cox and kings nor fish tail took care of yatri stranded in flood. Moreover never followed itinerary and as result there was one casualty in saga. Harshful treatment of travellers by nepal guide spoiled the entire charm of yatra. Should have taken care that yatris come after paying the amount you demanded and are meted with ill-treatment at the hands of petty guide s who even doesn't know to talk decently. We were left alone when flood came and whole group hadn't had lunch dinner or break fast. At least employee someone who is educated and knows how behave with guest. Was this information helpful? | |||
Sep 28, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Cox & Kings India Customer Care's response Dear Mr. Kailash, Greetings from Cox and Kings Limited!!! This is with reference to your post on consumer complaint site. May we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Booking Location 4. Name of the Sales officer. Should you require any assistance please write to us at [protected]@coxandkings.com We look forward for your response. Regards, Customer Service Team www.coxandkings.com | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
380
Pending
0
Resolved
268
+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Post your Comment