[Resolved] Cox & Kings India — making gala dinner charges @ rs 5000? mandatory | |||||
I booked pleasure trip for my family through cox and king 'andaman delight' on 15th september 2017. Date of journey is 23rd december 2017 & they charged @rs 43000/ each approx. For 3 passenger. Booking id: 844705 At the time of booking they never mentioned that gala dinner of 24th dec night is mandatory. Once all the payment is made they sent the 'travel voucher' on 19th december where in they are making it mandatory and unless i pay they amount hotel will not provide the room key. Was this information helpful? | |||||
Jan 21, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Dec 21, 2017 Cox & Kings India Customer Care's response Dear Guest, Greetings from Cox and Kings Limited! Whilst we acknowledge your details, we request you to share the e-mail which you used at the time of registration. Further, we wish to inform you that the contents of your feedback/communication have been forwarded to the concerned team; who will evaluate/analyse and revert back to you accordingly. We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Greetings from Cox and Kings Limited!!!
Sub: Booking Id: 844705: Andaman Delight With Air - Delhi tour Dated 23rd December 2017.
This is with reference to your feedback posted on Consumer complaint forum.
Whilst we are in receipt of your feedback, we wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly.
May we request your patience and understanding in the interim period.
Thanking you.
Regards,
Customer Service Cell