[Resolved]  Cox & Kings India — not keeping the promise.

Address:799010

Booking id - 874367 // dep date - 09th jan 2018
I have booked for andaman with the above id.
They have promised to provide me the hotels, i asked before the tour booking.
But once i booked, they started to changes their plans, and are giving me the substandard hotels.
They even changed the tour programe.
It is such is irresponsible tour.
Please cancel their license, so that they don't fool people like this next time.
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Feb 6, 2018
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Cox & Kings India Customer Care's response
Dear Guest,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of your communication, may we request you to elaborate your concern on [protected]@coxandkings.com along with below booking details in order to assist you further :

a. Booking Location
b. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
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