Cox & Kings India — not keeping the promise.

 
1 Review
 nani@2018 on Jan 2, 2018
Booking id - 874367 // dep date - 09th jan 2018
I have booked for andaman with the above id.
They have promised to provide me the hotels, i asked before the tour booking.
But once i booked, they started to changes their plans, and are giving me the substandard hotels.
They even changed the tour programe.
It is such is irresponsible tour.
Please cancel their license, so that they don't fool people like this next time.

Complaint Status


[Jan 02, 2018] Cox & Kings India customer support has been notified about the posted complaint.
Cox & Kings India Customer Care's response, Jan 03, 2018
Dear Guest,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of your communication, may we request you to elaborate your concern on customerservice@coxandkings.com along with below booking details in order to assist you further :

a. Booking Location
b. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
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    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    Cox & Kings India - not keeping the promise.
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