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[Resolved]  Cox & Kings India — old passports misplaced by cox & kings staff in bhubaneshwar

My parents dr raghunath pradhan and mrs binodini pradhan booked a holiday package for malasia, thailand and singapore travel (14th jan to 23rd jan 2019). Their old passports alongwith new passports were submitted to mr bisoi ([protected]) of bhubaneswar cox and kings for visa purpose. He has not returned their old passports yet.
Cox & kings staff are unable to locate the passports.
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Complaint marked as Resolved Mar 2, 2019

Complaint Status


[Jan 29, 2019] Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Cox & Kings India Customer Care's response Jan 30, 2019 Hi Ashish,
We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share your concern at [protected]@coxandkings.com
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    Cox & Kings India
    Customer Care Service
    Customer satisfaction rating
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