[Resolved]  Cox & Kings India — old passports misplaced by cox & kings staff in bhubaneshwar

Address:Khordha, Odisha

My parents dr raghunath pradhan and mrs binodini pradhan booked a holiday package for malasia, thailand and singapore travel (14th jan to 23rd jan 2019). Their old passports alongwith new passports were submitted to mr bisoi ([protected]) of bhubaneswar cox and kings for visa purpose. He has not returned their old passports yet.
Cox & kings staff are unable to locate the passports.
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Mar 2, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2019
Cox & Kings India Customer Care's response
Hi Ashish,
We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share your concern at [protected]@coxandkings.com
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