Cox & Kings India — purchase made at silver & art palace 29/12/17

Address:

Jaipur, Rajasthan

My daughter purchased a silver ring which needed reducing in size to fit her finger. When we returned every thing had been done and the ring fitted beautifully. We believed that their care and attention was second to none.
On returning to the hotel the following morning my daughter showed the ring to a fellow guest and the stone fell out. She was distraught to think that if it has not fallen out in her hand then it would probably have fallen out when she wore it for the first time and been lost forever.

We would call this shoddy workmanship and there appears to be no adhesive or similar to hold the stone in.
We will have to make the repair in the uk. If they are recommended by your company i hope you make my feelings very disappointed

David hebblethwaite[protected] [protected]@datastox.com