[Resolved]  Cox & Kings India — Refund of discounted amount

Address:Mumbai City, Maharashtra, 412201
Website:www.cox&kings.com

I had booked for a tour package for orissa for december 2016 for which the company had given a written commitment of discount, if paid through SBIbank, the refund as per the sales person was to be deposited in my account after 7 days from tour ending date.
Inspite of sending repeated mails to all concerned & providing all the proofs no action has been taken till date on the same & now their is not any response to the mail from the executives whether any action is taken on the same at all.
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Feb 25, 2017
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
Cox & Kings India Customer Care's response
Dear Ms. karhadkar,

Greetings from Cox and Kings!!!

This is with reference to your above post of date.

May we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Departure Date
3. Booking Location
4. Name of the Sales officer.

We look forward for your response.

Thanking You.

Regards,
Manish Gupta
Customer Service Cell
www.coxandkings.com
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