[Resolved] Cox & Kings India — refund process not initiated

Shaliny Ramamurthy

Address:

620018

Sir we had paid initial amount of 80000/- for our europe trip on january 1st week. We have decided to cancel the trip and asked the cox and kings personnel to send us the cancellation email and the expenses occurred for the cancellation. It has been past 1 week still there is no communication from their end. None answers our call when we try to communicate. Pls resolve it asap.

Was this information helpful?

No (0)

Yes (0)

Apr 2, 2019

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

Cox & Kings India Customer Care's response Dear Guest

Greetings from Cox and Kings Limited!!!

This is with reference to your above feedback.

Whilst we are in receipt of your feedback, may we request you to revert with the below mentioned details

1. Booking Reference number
2. Departure Date
3. Booking Location
4. Name of the Sales officer.

Kindly email us at [protected]@coxandkings.com in order to check and assist you further.

Thanking You.

Regards,
Customer Service Cell
www.coxandkings.com