[Resolved] Cox & Kings India — trip cancelled but booking amount not refunded | |||
I had paid a booking amount of rs 2, 80, 000 to m/s cox and kings for enchanting europe tour departing kolkata on 30th october 2019. The coordinator on behalf of cox and kings, kolkata office for me was mr niladri sekhar dey It is understood from cox and kings call centre and website that the said tour has been cancelled by you but no communication regarding the trip cancellation has been received from them till date. They are yet to refund me the amount of rs 280000 till date Was this information helpful? | |||
Nov 10, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Oct 05, 2019 Cox & Kings India Customer Care's response Dear Mr.Arindam, Greetings from Cox and Kings Limited!!! This is with reference to your post on consumer complaint forum. Whilst we are in receipt of your complaint, may we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date We look forward for your response. Thanking You. Customer Service Team. Cox and Kings Ltd. | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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