[Resolved] CPP — card protection membership

[Resolved] CPP — card protection membership

S sguha58 from Bhubaneshwar, Odisha

In response to my complaint in this forum there was call from [protected] from one mr tripathi who claimed to be from cpp and promised to cancel the said membership. But in turn he wanted the credit card number / expiry and most important the cvv number"so that he can credit my credit card". It os strange that they could debit my account without my approval / knowledge and signature but to cancel the unsolicited membership they now need my financial information. Was this information helpful? No (0) Yes (0)
Aug 26, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Jul 25, 2019 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us for your membership IA1155492, however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team
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Comments

nathu3r

from Mysore, Karnataka

Dear sir/madam,

I would like to cancel/unsubscribe my membership, i do not require any protection for my cards as i am closing them.

Membership no. IA0592413,

As per your policy please cancel it immediately.

Thanks and Regards'
Srinath Raju

CPP Group India Customer Care's response, Aug 14, 2019

Verified Support

Dear Customer,

This communication is with reference to our discussion on 24/10/2018 for your membership IA0592413.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team