[Resolved] CPP Group India — auto debit from my credit card | |
Cancellation of one assist membership I am an sbi bank credit cardholder. The bank has auto debited rs. 1299/- from my credit card number ending with 6572 without my concern on date:24.03.2020. I am not interested in this service and don't want this membership anymore. To cancel the membership and refund this debited amount of rs.2199/- Cpp group india: ia3803598 Name:- devendra ramchandra sawant Mobile no. :- [protected]/[protected] Credit card number ending:- 6572. Was this information helpful? | |
May 29, 2020 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Apr 03, 2020 Updated by sandeeproy2011 Cancellation of CPP MembershipI am an SBI bank credit cardholder. The bank has auto debited Rs. 2199/- from my credit card number ending with 6572 without my concern on date:24.03.2020. I am not interested in this service and don't want this membership anymore. To cancel the membership and refund this debited amount of Rs.2199/- CPP Group India: IA3803598 Name:- Devendra Ramchandra Sawant Mobile No. :- [protected]/[protected] Credit Card Number Ending:- 6572.  Verified Support Apr 09, 2020 CPP Group India Customer Care's response Dear Customer, We wish to confirm to you that your membership no. IA3803598 has been cancelled on 08/04/2020 as per your request. The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date. Assuring you of our best services at all times. Regards CPP Team Apr 20, 2020 Updated by sandeeproy2011 My membership no IA3803598 has been cancelled on 08/04/2020 as per my request. But till now I am not getting a refund of Rs 2199.As per CPP Team, it should be reflecting in your payment account within 7 working days from the cancellation date. Requested to CPP Team, please take action on above mention issues. CPP Group India: IA3803598 Name:- SANDEEP KUMAR ROY Mobile No.:- [protected]/[protected] Credit Card Number Ending:- 1473.  Verified Support Apr 28, 2020 CPP Group India Customer Care's response Dear Customer, We wish to inform you that membership refund has been processed on Apr 09’20 with transaction reference number [protected]. We would request you to check your bank statement for refund details. Regards CPP Team | |
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Dear Devendra, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.
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