[Resolved] Cpp Group India — claim got denied with stupid reason of date incorrect
KKrishan _1094 on Aug 20, 2019
Hello- I bought fonesafe policy and when claim was submitted and form was filled by agent, company rejected it with reason claim intimation is prior to accident date. As a customer I am not trained filling out claim form and that was the reason it was filled by agent Sachin Kumar with mobile number [protected].
At the end it feels like there is no benefit of buying insurance . Please advice where do I need to escalate this matter to get this resolved.
Complaint marked as Resolved 2019-09-30 14:28:07
[Aug 21, 2019] CPP Group India customer support has been notified about the posted complaint.
Verified SupportCPP Group India Customer Care's response Aug 27, 2019
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.
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