[Resolved] CPP Group India — claim got denied with stupid reason of date incorrect

Krishan _1094

from Patiala, Punjab

Address:

1180, Prem gali , multani mohalla , east delhi, New Delhi, Delhi, 110031

Hello- I bought fonesafe policy and when claim was submitted and form was filled by agent, company rejected it with reason claim intimation is prior to accident date. As a customer I am not trained filling out claim form and that was the reason it was filled by agent Sachin Kumar with mobile number [protected].
At the end it feels like there is no benefit of buying insurance . Please advice where do I need to escalate this matter to get this resolved.

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Sep 30, 2019

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Aug 21, 2019

Updated by Krishan _1094 Do we have any update on this.

Aug 23, 2019

Updated by Krishan _1094 There is no progress or improvements I can see in this regard. Do I need to escalate somewhere else ( [protected])

Aug 25, 2019

Updated by Krishan _1094 CPP group India is fake and making people fool and looting money .

Verified Support

Aug 27, 2019

CPP Group India Customer Care's response Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team