[Resolved]  CPP Group India — Claim settlement delayed due to irrelevant reasons

Membership No: IAD121828 Documents regarding the claim were sent to the Gurgaon Office on February 8 via E-mail and by post. There was no acknowledgement of the documents from your side. After calling the customer care on[protected], I was told that the affidavit against difference in name submitted needs to be in English rather than Hindi. This was not intimated to me via mail or by any call. All relevant documents were submitted and now this unusual demand for Affidavit to be in English has been raised purposely delaying the claim.