[Resolved] CPP Group India — Cpp canceled but not refund
S
Ss654422
Nov 17, 2021
Jan 25, 2022
This thread was updated on Jan 25, 2022
I have cancelled CPP plan on my credit card on 25 oct and customer executive confirmed that refund will be initiated and will be reflected in my credit card within 7 working days since from the when plan is cancelled. But it is almost 25 days cancelled the plan but still I have not received refund amount. And whenever calling to customer care they are informing to wait for sometime but not telling the proper date when I will get my refund. I have sent my credit card statement also and not received any update on my refund
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Nov 28, 2021
Complaint marked as Resolved
Refund amount as on 24-11-2021
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2021
CPP Group India Customer Care's response Dear Customer,
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team
Nov 22, 2021
Updated by Ss654422 My Membership no. IAC712019
Verified Support
Jan 25, 2022
CPP Group India Customer Care's response Dear Customer,
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
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