[Resolved] CPP Group India — cpp india renewal amount debit without my permission | |||
Cpp is deducting amount rs. 1699 from my credit card and auto renewing its membership from continous 4 years. A month ago i called them and told them to cancel my membership (#ia1584622). They told me you will not be charged for upcoming year. But now when i got sbi credit card statement of this month, they again renewed it without my permission. I called them but their executives didn't helped me and then i mailed also a week ago, but they are not replying. I request them to cancel my membership immediately and refund my full deducted amount. I dont need their membership. Please refund it immediately as my payment date is approaching. I dont have enough money to pay to sbi credit card. Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 17/04/2019 for your membership IA1584622. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
87%
Complaints
463
Pending
45
Resolved
390
+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
View all CPP Group India contact information
I am going to give a complaint to consumers court.
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards,
CPP Team