[Resolved]  CPP Group India — cpp sbi credit card protection cancellation of membership - ia9195214

Address:929 Shivnagar Rumgara Korba Chhattisgarh, Korba, Chhattisgarh, 495684

My member ship no is - ia9195214
I request that kindly cancelled my member ship.
I am not interested to continue this service. So please do cancel this service.
I tried many time for cancellation under 30 days but due to covid19 not connect customer care
Also provided user id and password is show some error
Same has been sent through mail but no response or call from the customer.
So please cancel it
Sonau jangade
Chhattisgarh
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May 29, 2020
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Apr 02, 2020
Updated by Subhash Jangde
After I mailed to cpp and also sbi but he deduct membership charges
anyhow sbi and cpp kindly refund my money 2100 membership charge of credit card protection charge
Cpp terms and condition already show under 30 days if we are cancel this membership he refund amount
So kindly refund my money
Verified Support
Apr 08, 2020
CPP Group India Customer Care's response
Dear Customer,

We wish to confirm to you that your membership no. IA9195214 has been cancelled on 06/04/2020 as per your request. The refund of the membership fee is in process and will reflect in your payment account.

Due to the prescribed Govt advisory, concerned team is not operational to curb the spread of Covid 19 outbreak. Refund will be processed as soon as services will be fully functional

Assuring you of our best services at all times.

Regards
CPP Team
Verified Support
Apr 09, 2020
CPP Group India Customer Care's response
Dear Customer,

We wish to confirm to you that your membership no. IA9195214 has been cancelled on 06/04/2020 as per your request.

The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date.

Assuring you of our best services at all times.

Regards
CPP Team
Apr 20, 2020
Updated by Subhash Jangde
after cpp response date 9 Apr 2020 for my refund related
i have not received any refund amount from cpp side or sbi side tiil date of 20 April 2020
kindly reply to me what is progress report of my complaint
Verified Support
Apr 28, 2020
CPP Group India Customer Care's response
Dear Customer,

We wish to inform you that SBI cards has confirmed that your refund has been credited in your SBI credit card account. We would request you to check your bank statement for refund details.

Regards
CPP Team
Complaint comments 

Comments

My CPP member ship card no is - IA1141094
I request that kindly cancelled my member ship immediately.
I am not interested to continue...
Ashish Kumar Sinha
Rajbanshi Nagar, Patna
CPP Group India Customer Care's response, Apr 9, 2020
Verified Support
Dear Customer,

We wish to confirm to you that your membership no. IA1141094 has been cancelled on 08/04/2020 as per your request.

The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date.

Assuring you of our best services at all times.

Regards
CPP Team

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