[Resolved]  CPP Group India — debited money without my consent

Address:Anand, Gujarat, 388001

My name is jaimin bhatt. I saw an entry for rs 1999 in my statement debited for renewal of cpp protection fees. I am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number and they said that my number is not registered with them. I even asked them for any official proof that they might have for my consent/ approval to register for this service, but they said that they do not have the authority for the same. How can a corporate not take responsibility for their action.
His is the way they intend to run their business by embezzling money from random people and then refusing to refund it, i am going to raise this in the appropriate platforms and forums and make sure their fraud gets noticed by the common public.

Please in the future beware of any phone calls from cpp, claiming to provide insurance, even if you decline, they will still register you for that service, keep checking your statements very carefully for any such entries.
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Aug 6, 2021
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2020
CPP Group India Customer Care's response
Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team
Complaint comments 

Comments

I purchase a mobile phone named vivo v9 by finance within 1month it got damaged ihave insurance of 2499 rs from 1 month I tried so much bt my claim couldn't pass i got tired now I snd all my mobile accessories and doccuments also to the compney. Now plz consider me and pass my claim.

CPP Group India Customer Care's response, Oct 6, 2020
Verified Support
Dear Customer,

We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030 for any further assistance.

Regards,

CPP Team

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