[Resolved] CPP Group India — fraud credit card protection plan.
I have been charged around 1599/- for a credit card protection plan. One day some one called me and told I am calling form SBI, and said you have to buy this plan with your credit card, but when I denied she started forcing me to buy this. That this is compulsary. She was saying when I will transfer the CALL TO my senior you have to say 'YES', when she transfered the call I told No. Again she started forcing say Yes sir. I simply cut the call. After that as well they have activated the plan on my card. Even they ### never told me that they are not from SBI. They are such a fraud. Without any permission they started this plan and I received that amount in my statment. This is really very frustating, how can a bank like SBI allow some one to do such a fraud.
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Jan 24, 2020Complaint marked as Resolved
Dec 19, 2019
CPP Group India customer support has been notified about the posted complaint.
Dec 24, 2019CPP Group India Customer Care's response Dear Customer,
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.