[Resolved] CPP Group India — i have cancelled the cpp membership in 2018 still rs 1499/- debited from my rbl account

[Resolved] CPP Group India — i have cancelled the cpp membership in 2018 still rs 1499/- debited from my rbl account

M mehar786 from Mumbai, Maharashtra

Cpp team, i have called you on the toll free number 4 times, emailed you multiple times still you have not responded. So read my story here in short. I have enrolled for the membership in jan 2016 and cancelled it on feb 2017, but still on[protected] my rbl account got debited 1499/- with the narration "cpp charges - classic new rs 1499". I called rbl bank they said talk to cpp, so i talked to you, you said your membership is inactive talk to bank. I don't know what is hell is going on!! So the bottom line is give back my money asap without any argument. Was this information helpful? No (0) Yes (0)
Apr 16, 2019 Complaint marked as Resolved I talked to them on customer care number multiple times, then finally I got my money back CPP Group India customer support has been notified about the posted complaint. Verified Support Mar 19, 2019 CPP Group India Customer Care's response Dear Customer, Request you to please share your CPP membership number and contact details. This will help us in resolving your query. Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance. Regards, CPP Team Mar 19, 2019 Updated by mehar786 Hi, Please find the details : Membership ID : IA1528377 Mobile Number : [protected] Also please find the bank statement in attachment. Mar 22, 2019 Updated by mehar786 Is the investigation completed?..How many days will it take? Verified Support Mar 26, 2019 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us for your membership IA1528377, however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team Mar 29, 2019 Updated by mehar786 I called your number, still the customer care executive unable to solve the problem. I have sent my bank statement in the email id : [protected]@cppindia.com from my email id : [protected]@gmail.com as per discussion with your executive. Give my money back asap. Apr 01, 2019 Updated by mehar786 CPP team, you are giving missed calls from the number : [protected].. When Iam calling back you are not receiving the call. When will I get my money back. Verified Support Apr 08, 2019 CPP Group India Customer Care's response Dear Customer, Request you to please share your CPP membership number and contact details. This will help us in resolving your query. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards, CPP Team Apr 10, 2019 Updated by mehar786 Already shared with you .but still for your short term memory problem find the details : Membership ID : IA1528377 Mobile Number : [protected] Email : [protected]@gmail.com I have sent multiple emails to you... This is my final text.. return back my money now. Apr 12, 2019 Updated by mehar786 Give back my money..You know very well what you have done. Don't give excuses, give my money back you cheaters.. Verified Support Apr 22, 2019 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 17/04/2019 for your membership IA1528377. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team
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